Frequently Asked Questions

What are my payment options?

To book online you will need a credit or debit card. To pay cash or use a gift card please call so we can book for you

How to schedule my event?

To book an available class or schedule a kid's birthday party use the Book Now link. To book a private event contact us to discuss available options.

How many people to book a private party?

A minimum requirement of at least 8 people is needed to book a private party.

What if I have to cancel my event and how far in advance?

You have 72 hours before the day of the scheduled Private Party Event to cancel.

You have 24 hours in advance to cancel a Open Studio Class.

Please contact us by Email: themakery504@gmail.com or Phone: (504) 612-6600 to discuss the cancellation,

What is provided for a birthday party?

All crafts supplies for the event will be provided.

Can I decorate before the party?

You may arrive 30 minutes before your scheduled party to setup.

When will my tumbler be ready from our party?

A typical tumbler will take 1-2 weeks from the day of your event depending on how detailed the paint job done on your tumbler.